In a little more than a decade, technology has reshaped the way we live. We use it in countless ways, every day. It’s an integral part of the most essential daily activities: we talk with it, create with it, connect to our friends and family with it. It brings everything to our fingertips: from directions, to instructions, to affection. And increasingly, it plays a critical role in our health: from microprocessor-enabled prosthetics, to HIPAA-compliant voice search, to virtual reality pain management, and advanced intraocular implants.
Just as disruptively, technology hasn’t just made these activities simpler; it has often made the solutions next to effortless. Today it seems like there’s no service or solution that can’t be delivered with an elegantly frictionless interface. No problem that can’t be solved with one click on “Enter >”. A few taps, and voila: an expert car mechanic with flawless reviews and a mouthwatering pasta amatriciana with pasture-raised guanciale. Seamless intuitiveness is today’s baseline user expectation.